Short Change

Firstly, I am pledge to write more often (even daily) now that my newborn daughter has turned three months.

Today’s WSJ highlighted the challenges with mail-in-rebates with a reported success rate of one in five rebates. I make extensive use of mail-in-rebates and have my share of horror stories, but generally do collect. Here is the fool-proof method:

1. Make sure that you have a copy of the rebate before you make a purchase.

2. Ensure that you have a phone number to call if there is a problem. Often these numbers are in fine print on the rebate form. Retailers are unlikely to be responsive if you have difficulties with the rebate.

3. Make photocopies of the UPC code, rebate form, bill and any other relevant information. Write the date on your copy.

4. Mail the rebate in ASAP after you have tested the product and ensure that you do not want to return or exchange it.

Lately, I have been purchasing electronic gear and accessories at buy.com, which promotes mail in rebates heavily. On occasion, I have had difficulty, but a phone call (which can take twenty-thirty minutes on hold) can resolve any misunderstanding.

Staples deserves a special mention as they have chosen to differentiate themselves by offering Easy Rebate, a program that makes the rebate process smoother. However, they seem to have less jaw-dropping deals as a result.

For a good blog with rebates, check out http://www.freeafterrebate.info/

Labels: rebates